Frequently Asked Questions
Sweet answers to your most common questions about our premium honey products.
Is your honey raw and unfiltered?
Yes, all our honey is 100% raw and unfiltered to preserve the natural enzymes, pollen, and rich flavor profiles directly from the hive.
My honey has crystallized. Is it still safe to eat?
Absolutely. Crystallization is a natural process and a sign of high-quality, raw honey. To liquefy it, simply place the jar in a bowl of warm water until the crystals melt.
How long does shipping usually take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return policy for food items?
Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or if there is an error, please contact us within 7 days for a full refund or replacement.
Do you offer wholesale or bulk pricing?
Yes, we offer competitive wholesale pricing for retailers and bulk discounts for events like weddings or corporate gifting. Please visit our Wholesale page for more information.
Are your jars recyclable?
We prioritize sustainability. All our honey is packaged in glass jars that are 100% recyclable and reusable.